Welcome to Tatva Healthcare, operated by Dr. Kalpita Parab. By accessing or using our website (referred to as "Website"), you agree to comply with the following terms and conditions, privacy practices, and policies.

Terms and Conditions

1. General Information

1.1. Tatva Healthcare offers Ayurvedic wellness products and online health consultations.

1.2. By using our services, you agree to the policies outlined on this page.

2. Eligibility

2.1. You must be at least 18 years old to make a purchase or use our consultation services.

2.2. All users agree to provide accurate and complete information during registration or purchase.

3. Product and Service Information

3.1. Our products are curated with utmost care to align with Ayurvedic principles. However, they are not substitutes for professional medical treatment.

3.2. Results from our products and consultations may vary based on individual conditions.

4. Payment and Refunds

4.1. Payments for products and consultations are processed securely through Razorpay.

4.2. All transactions are final. Refunds will only be provided under exceptional circumstances, such as damaged products or technical issues in consultations.

4.3. If eligible, refunds will be processed within 7–10 business days.

5. Delivery and Shipping

5.1. Orders are shipped within 3–5 business days after successful payment.

5.2. Delivery timelines vary based on the location. Tracking details will be shared once the order is dispatched.

6. Cancellation Policy

6.1. Orders can only be canceled within 24 hours of placement.

6.2. Consultation appointments can be rescheduled or canceled up to 12 hours before the scheduled time.

7. Disclaimer

7.1. Tatva Healthcare is not responsible for any adverse reactions caused by misuse of our products.

7.2. Always consult a healthcare professional before starting new health products or treatments.

Privacy Policy

1. Information Collection

1.1. We collect personal information such as your name, contact details, and medical history (for consultations).

1.2. Payment information is securely processed by Razorpay, and we do not store sensitive financial details.

2. Use of Information

2.1. Your information is used solely for order fulfillment, consultation scheduling, and improving your experience on our Website.

2.2. We do not sell or share your information with third parties without your consent.

3. Cookies and Tracking

3.1. Our Website uses cookies to enhance user experience and analyze website traffic.

3.2. You can adjust cookie preferences in your browser settings.

4. Data Security

4.1. We implement robust security measures to protect your data.

4.2. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Shipping and Returns Policy

1. Shipping Details

1.1. We ship within India only.

1.2. Shipping fees vary based on the delivery location and order size.

2. Returns and Replacements

2.1. Products are eligible for return or replacement only if they are damaged or defective upon receipt.

2.2. To initiate a return, contact us within 7 days of delivery with proof of damage.

3. Refunds

3.1. Approved refunds will be processed back to your original payment method within 7–10 business days.

Contact Us

For any questions or concerns about our policies, feel free to contact us at:

Email: support@tatvahealth.in

Phone: +91-9167672131

By using our Website, you agree to the terms and policies outlined above. We reserve the right to modify these policies at any time without prior notice.